Hub Operations Admin Specialist

FedEx; Linden, Northern (NJ, KY); Hybride; USD 25 000 - 29 000; Plein temps

Résumé du poste

FedEx is seeking a team member to perform clerical and administrative functions across hub and station operations, including linehaul, records management, quality assurance and customer service. The role handles damaged packages, serves as frontline contact for customers, and supports data entry, reporting and audit activities while prioritizing timely delivery and accurate scans.

Minimum education is a high school diploma or GED; previous clerical or customer service experience is preferred;

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in Microsoft Office and data entry.
• Excellent time management and attention to detail.

Responsabilités

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Reviews, researches and enters data in various systems to support the respective functions.
• Compiles data and prepares reports for management review.
• Serves as frontline customer service to receive, resolve and/or escalate inquiries and issues.
• Assists management with audits and records management tasks and supports coverage of DOT/IC processes.

Connaissances

Typing

Data entry

Microsoft Office

Customer service

Time management

Organizational skills

Formation

High School Diploma or GED

Description du poste

FedEx is seeking a team member to perform clerical and administrative functions across hub and station operations, including linehaul, records management, quality assurance and customer service. The role handles damaged packages, serves as frontline contact for customers, and supports data entry, reporting and audit activities while prioritizing timely delivery and accurate scans.

Minimum education is a high school diploma or GED; previous clerical or customer service experience is preferred;