Hub Operations Admin & Customer Support

Federal Express Corporation; Manassas (VA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Federal Express Corporation in Manassas, VA is seeking an individual to perform clerical and administrative tasks across hub and station operations, with emphasis on linehaul, records management and customer service.

You will handle data entry, reports, and frontline inquiries while supporting losses prevention and DOT file maintenance, ensuring timely delivery and accurate package handling.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Software skills including Microsoft Office and web-based applications; customer service focus.

Responsibilities

• Provides clerical support to management and operations including photocopying, filing, faxing, emailing, and answering calls.
• Reviews, researches and enters data in various systems to support the functional area.
• Compiles data and provides regular and ad hoc reports to management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with audits and records management tasks; maintains DOT files and logs.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Web-based applications

Job description

Federal Express Corporation in Manassas, VA is seeking an individual to perform clerical and administrative tasks across hub and station operations, with emphasis on linehaul, records management and customer service.

You will handle data entry, reports, and frontline inquiries while supporting losses prevention and DOT file maintenance, ensuring timely delivery and accurate package handling.