Hub Operations & Data Coordinator

Federal Express Corporation; Pittsburgh (Allegheny County); On-site; USD 25,000 - 32,000; Full time

Job summary

Federal Express Corporation in Plum, PA is seeking a detail-oriented clerk to perform clerical and administrative functions across hub and station operations, including linehaul, records management, quality assurance, and customer service. You will address damaged or misaddressed packages, ensuring timely delivery and serving as the first contact for customers.

Responsibilities include data entry, photocopying, filing, answering phones, generating reports, and supporting audits.

Qualifications

• High School Diploma or GED is required.
• Previous clerical or customer service experience preferred.
• Typing, data entry and basic office equipment handling are essential.
• Proficient in Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operations (filing, photocopying, emailing, and phone duties).
• Enter and review data in various systems; compile reports for management.
• Serve as frontline customer service to resolve inquiries and escalate as needed.
• Assist with audits and records management, ensuring accuracy and compliance.
• Track and report metrics and support loss prevention efforts.

Skills

Typing

Data entry

Phone

Copier

Fax

Microsoft Office

Customer service

Time management

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Tools

Web-based applications

Microsoft Office

Job description

Federal Express Corporation in Plum, PA is seeking a detail-oriented clerk to perform clerical and administrative functions across hub and station operations, including linehaul, records management, quality assurance, and customer service. You will address damaged or misaddressed packages, ensuring timely delivery and serving as the first contact for customers.

Responsibilities include data entry, photocopying, filing, answering phones, generating reports, and supporting audits.