Hub Operations Admin & Data Specialist

Federal Express Corporation; Gaithersburg (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

Federal Express Corporation in Gaithersburg, MD is seeking a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul coordination, records management, and customer service. You will handle damaged and misaddressed packages and serve as the first point of contact for customers with a variety of issues.

Key duties include data entry, report preparation, and supporting audits and DOT-file maintenance.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient with Microsoft Office and data entry.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (typing, filing, faxing, emailing).
• Reviews, researches and enters data to support functional area.
• Compiles data and prepares regular and adhoc reports for management.
• Frontline customer service to receive, resolve and escalate issues.

Skills

Typing/data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation in Gaithersburg, MD is seeking a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul coordination, records management, and customer service. You will handle damaged and misaddressed packages and serve as the first point of contact for customers with a variety of issues.

Key duties include data entry, report preparation, and supporting audits and DOT-file maintenance.