Hub Operations & Data Administrator

FedEx Group; East Hanover (NJ); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx Group is seeking an Operations Administrator to perform clerical and administrative tasks across hub and station operations, including linehaul and customer service. You will handle data entry, reporting, and frontline inquiries to help ensure timely delivery.

The role emphasizes accuracy, multi-tasking, and strong Microsoft Office skills in a fast-paced environment. This is a full-time, on-site position in East Hanover, NJ with standard hours.

Qualifications

• High School Diploma or GED required.
• Four years of customer service, clerical or related experience required; distribution center/dock ops preferred.
• General business skills: typing, data entry, phone, copier, fax; Microsoft Office and web-based apps.
• Strong time management and attention to detail in a fast-paced setting.

Responsibilities

• Provide clerical support (photocopying, filing, faxing, emailing, phone).
• Enter and review data; compile regular/adhoc reports for management.
• Deliver frontline customer service and resolve inquiries or escalate as needed.
• Assist with BC-SA audits by retrieving data and files for review.
• Mitigate loss by addressing damaged packages and ensuring proper scans.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Group is seeking an Operations Administrator to perform clerical and administrative tasks across hub and station operations, including linehaul and customer service. You will handle data entry, reporting, and frontline inquiries to help ensure timely delivery.

The role emphasizes accuracy, multi-tasking, and strong Microsoft Office skills in a fast-paced environment. This is a full-time, on-site position in East Hanover, NJ with standard hours.