Operations Admin: Fast-Paced Hub & Customer Support

FedEx Group; Wayne (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx is seeking a clerical and administrative professional to support hub and station operations, handling linehaul, quality assurance and customer service tasks. You will manage data entry, reporting and front-line inquiries to help optimize delivery times.

The role emphasizes accurate scanning and documentation, timely issue resolution, and collaboration with management on audits and operational metrics.

Qualifications

• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Customer service skills necessary to effectively and professionally respond to requests.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and adhoc reports to management for review.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking a clerical and administrative professional to support hub and station operations, handling linehaul, quality assurance and customer service tasks. You will manage data entry, reporting and front-line inquiries to help optimize delivery times.

The role emphasizes accurate scanning and documentation, timely issue resolution, and collaboration with management on audits and operational metrics.