Hub Operations Admin & Data Specialist

FedEx Group; Trenton (NJ); On-site; USD 24,000 - 31,000; Full time

Job summary

FedEx Group is seeking an organized administrative clerk for hub/store operations in New Jersey. The role focuses on clerical tasks, data entry, and frontline customer service to resolve inquiries and assist with delivery time optimization.

The position requires strong MS Office skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Weekend shifts are possible, with pay transparency and competitive hourly wages.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Typing, data entry and use of phone, copier, and fax.
• Proficiency with Microsoft Office and web-based applications.
• Strong customer service skills and detail-oriented.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Enter and review data in systems to support functional area.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audits by retrieving data/files for review.
• Manage records and ensure proper destruction per policy; support quality assurance/loss prevention functions.
• Support timely delivery by researching addresses and ensuring packages in good condition.
• Track metrics and prepare weekly management reports.
• Handle IC settlements and DOT files; enter mileage logs and adjustments as directed.
• Route IC inquiries to management and perform other duties as assigned.

Skills

Typing

Data entry

Phone

Copier

Fax

Customer service

Time management

Organizational skills

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group is seeking an organized administrative clerk for hub/store operations in New Jersey. The role focuses on clerical tasks, data entry, and frontline customer service to resolve inquiries and assist with delivery time optimization.

The position requires strong MS Office skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Weekend shifts are possible, with pay transparency and competitive hourly wages.