Hub Operations Data & Records Administrator

FedEx Group; Rock Island (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Group is seeking a detail-oriented clerical associate to support hub and station operations in Illinois. You will perform data entry, filing, emailing, and phone tasks while ensuring accurate records and timely information flow.

You will act as the first point of contact for customers, resolve routine inquiries, and assist with audits, loss prevention, and performance metrics. Strong MS Office skills and meticulous attention to detail are essential.

Qualifications

• Clerical support to management and operations.
• Enter and review data in various systems.
• Prepare reports for management review.

Responsibilities

• Provide clerical support to management and operations.
• Enter and review data in various systems.
• Prepare reports for management review.
• Serve as frontline customer service for inquiries.
• Assist with audits and DOT files.
• Track metrics and prepare weekly reports.

Skills

Clerical skills

Customer service

Data entry

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group is seeking a detail-oriented clerical associate to support hub and station operations in Illinois. You will perform data entry, filing, emailing, and phone tasks while ensuring accurate records and timely information flow.

You will act as the first point of contact for customers, resolve routine inquiries, and assist with audits, loss prevention, and performance metrics. Strong MS Office skills and meticulous attention to detail are essential.