Hub Operations Administrative Specialist

FedEx Group; Trenton (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Corporation in New Jersey requires a detail-oriented clerical associate to support hub and station operations. Responsibilities include data entry, records management, and frontline customer service to resolve inquiries and issues.

Role emphasizes timely handling of damaged/incorrectly addressed packages, audit data support, and maintaining accurate records to facilitate efficient delivery and quality assurance.

Qualifications

• General business skills including typing, data entry, and use of phone, copier, and fax.
• Proficiency with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Strong time management and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations.
• Enter data and compile reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval.
• Manage records, address searches, and loss/damage prevention tasks.
• Ensure proper package scanning statuses and timely delivery.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Corporation in New Jersey requires a detail-oriented clerical associate to support hub and station operations. Responsibilities include data entry, records management, and frontline customer service to resolve inquiries and issues.

Role emphasizes timely handling of damaged/incorrectly addressed packages, audit data support, and maintaining accurate records to facilitate efficient delivery and quality assurance.