Operations Admin II — Frontline Ops & Data Support

FedEx Group; Jersey City (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

FedEx Group in Jersey City, New Jersey, is seeking a clerical and administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. The role involves handling damaged and misaddressed packages to optimize delivery times and serving as the first point of contact for customers with a range of issues.

The position requires strong clerical skills, data entry proficiency, and the ability to manage multiple tasks in a fast-paced environment

Qualifications

• High school diploma or GED required.
• Two years of customer service/clerical experience preferred.
• Proficiency with typing, data entry and MS Office applications.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, telephone).
• Reviews, researches and enters data in systems to support the functional area.
• Compiles data and provides regular and adhoc reports to management.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Group in Jersey City, New Jersey, is seeking a clerical and administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. The role involves handling damaged and misaddressed packages to optimize delivery times and serving as the first point of contact for customers with a range of issues.

The position requires strong clerical skills, data entry proficiency, and the ability to manage multiple tasks in a fast-paced environment