Operations Support & Data Coordinator II

FedEx Group; Wayne (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx Corporation in Wayne, NJ is seeking a clerical and administrative professional to support hub and station operations, linehaul, QA and customer service. This role addresses damaged and misaddressed packages to optimize delivery times and acts as the first point of contact for customers.

Responsibilities include data entry, report preparation, audit support, and ensuring accurate scans and communications with drivers and management in a fast-paced environment with minimal travel.

Qualifications

• High School Diploma or GED required.
• Two years of customer service or clerical experience preferred.
• Proficient with MS Office and data entry.
• Strong attention to detail and accuracy in fast-paced settings.

Responsibilities

• Provide clerical support to management and operations, including data entry and reports.
• Serve as frontline customer service, addressing inquiries and resolving issues.
• Review data in systems and compile regular and ad hoc reports for management.
• Assist with audits and ensure accurate scanning and documentation for delivery operations.

Skills

Typing

Data entry

Phone & Fax

MS Office

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Job description

FedEx Corporation in Wayne, NJ is seeking a clerical and administrative professional to support hub and station operations, linehaul, QA and customer service. This role addresses damaged and misaddressed packages to optimize delivery times and acts as the first point of contact for customers.

Responsibilities include data entry, report preparation, audit support, and ensuring accurate scans and communications with drivers and management in a fast-paced environment with minimal travel.