Operations Admin Specialist: Hub & Customer Support

FedEx Group; Allen Township (PA); On-site; USD 51,119,000 - 71,320,000; Part time

Job summary

FedEx Group is seeking a part-time clerical and administrative support person in Pennsylvania to assist hub and station operations, including linehaul and customer service. The role emphasizes accurate data entry, documentation, and timely handling of damaged or misaddressed packages.

You will function as a frontline contact for customers and support quality assurance activities. Minimum four years in customer service or clerical roles is required, with a High School Diploma or GED.

Qualifications

• High School Diploma or GED required.
• Four (4) years of customer service, clerical or related experience.
• Experience in dock operations environment or distribution center preferred.

Responsibilities

• Perform clerical and administrative tasks across hub/station operations.
• Handle damaged and misaddressed packages to optimize delivery time.
• Serve as frontline customer service contact for various issues.
• Enter and review data in systems to support functional areas.
• Prepare regular and adhoc management reports and assist audits.

Skills

Customer service

Data entry

Typing

Microsoft Office

Time management

Education

High School Diploma or GED

Tools

MS Office

Job description

FedEx Group is seeking a part-time clerical and administrative support person in Pennsylvania to assist hub and station operations, including linehaul and customer service. The role emphasizes accurate data entry, documentation, and timely handling of damaged or misaddressed packages.

You will function as a frontline contact for customers and support quality assurance activities. Minimum four years in customer service or clerical roles is required, with a High School Diploma or GED.