Operations Admin II: Data, Records & Customer Support

FedEx Corporation; Barrington (NJ); On-site; USD 25,000 - 29,000; Part time

Job summary

FedEx Corporation is seeking a part-time Ops Admin to support hub and station operations. You will handle clerical tasks, data entry and reporting while serving as the first line of contact for customer inquiries.

This role emphasizes accuracy, attention to detail and timely processing of packages and records. Responsibilities include assisting with audits, records management, and resolving or escalating issues to ensure smooth delivery timelines.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Strong data entry and organizational skills.
• Proficient with Microsoft Office and basic IT systems.

Responsibilities

• Provides clerical support to management and operational functions, including photocopying, filing, faxing, emailing and answering telephone.
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and adhoc reports to management for review and determination.
• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
• Assists management with BCSA audit data retrieval and file preparation.
• Responsible for records management tasks such as maintenance, destruction and inventory.
• Performs other duties as assigned.

Skills

Typing

Data entry

Phone & Fax

Customer service

Multitasking

Time management

Microsoft Office

Web-based applications

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation is seeking a part-time Ops Admin to support hub and station operations. You will handle clerical tasks, data entry and reporting while serving as the first line of contact for customer inquiries.

This role emphasizes accuracy, attention to detail and timely processing of packages and records. Responsibilities include assisting with audits, records management, and resolving or escalating issues to ensure smooth delivery timelines.