Hub Operations Admin & Data Support Specialist

FedEx; Columbus (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx in Columbus, OH is seeking a clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will handle data entry, reporting, and frontline inquiries while ensuring timely delivery and package condition.

Excellent organizational skills and attention to detail are required. The role emphasizes accuracy, multi-tasking in a fast-paced environment, and collaboration with management to resolve

Qualifications

• Typing and data entry with high accuracy
• Proficient use of phone, copier and fax
• Experience with Microsoft Office and web-based applications
• Strong customer service skills in a fast-paced environment

Responsibilities

• Provide clerical support to management and operations.
• Enter and review data in various systems.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service for inquiries and issues.
• Assist with audit data retrieval for BCSA activities.
• Support loss prevention through address searches and damage checks.
• Maintain accurate records and ensure timely package processing for delivery.

Skills

Typing

Data entry

Phone

Copier

Fax

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Columbus, OH is seeking a clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will handle data entry, reporting, and frontline inquiries while ensuring timely delivery and package condition.

Excellent organizational skills and attention to detail are required. The role emphasizes accuracy, multi-tasking in a fast-paced environment, and collaboration with management to resolve