Hub Operations Admin & Data Specialist

FedEx; Middletown Township (PA); On-site; USD 36,000 - 42,000; Full time

Job summary

FedEx is seeking a detail-oriented clerical associate for hub and station operations. The role covers a broad range of administrative tasks, data entry and reporting, along with frontline customer service to resolve inquiries promptly.

The position emphasizes records management, audit support, and timely document handling in a fast-paced environment. Equal opportunity employer with accommodations available.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General office skills include typing, data entry and review, and use of phone, copier, and fax.
• Experience with Microsoft Office and web-based applications is desired.

Responsibilities

• Provides clerical support to management and operational functions, including photocopying, filing, faxing, emailing and answering calls.
• Reviews, researches and enters data to support the functional area.
• Compiles data and prepares regular and adhoc reports for management.
• Acts as frontline customer service to resolve inquiries and escalate as needed.
• Supports audits by providing data and files for review.
• Manages records, including destruction and inventory, and tracks documentation per policy.
• Tracks metrics and prepares weekly reports for management review.

Skills

Typing

Data entry

Phone operations

Office equipment

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking a detail-oriented clerical associate for hub and station operations. The role covers a broad range of administrative tasks, data entry and reporting, along with frontline customer service to resolve inquiries promptly.

The position emphasizes records management, audit support, and timely document handling in a fast-paced environment. Equal opportunity employer with accommodations available.