Hub Operations Admin & Customer Support

Federal Express Corporation; Belleville (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Federal Express Corporation seeks a detail-oriented clerical associate to support hub and station operations, including linehaul and quality assurance. You will handle data entry, reports, and frontline customer service, while helping to resolve damaged or misaddressed packages to maintain delivery times.

Required is a high school diploma or GED with prior clerical or customer service experience. The role involves a 5:00pm–3:00am shift and Van Buren, MI location, with third-party support and

Qualifications

• General clerical and customer service duties.
• Proficient in typing, data entry, and using phones, copiers, and faxes.
• Proficient in Microsoft Office and web-based applications.
• Strong time management and attention to detail in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations teams.
• Assist with data entry and prepare regular and adhoc reports for review.
• Serve as frontline customer service to resolve inquiries and issues.
• Support audits and document retrieval for review by management.
• Investigate missing or damaged packages and coordinate with team for timely resolution.

Skills

Typing

Data entry

Customer service

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation seeks a detail-oriented clerical associate to support hub and station operations, including linehaul and quality assurance. You will handle data entry, reports, and frontline customer service, while helping to resolve damaged or misaddressed packages to maintain delivery times.

Required is a high school diploma or GED with prior clerical or customer service experience. The role involves a 5:00pm–3:00am shift and Van Buren, MI location, with third-party support and