Hub Operations Admin & Customer Service Pro

FedEx; City of Rensselaer (NY); Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

FedEx in New York is seeking a reliable clerical specialist to support hub and station operations, handling administrative tasks, data entry and customer inquiries. The role aims to expedite package flow and improve delivery times by resolving damage and misaddress issues promptly.

The position requires strong clerical skills, data entry accuracy, and the ability to manage multiple tasks in a fast-paced environment while maintaining high attention to detail. Minimal travel may be required.

Formación

• General business skills such as typing, data entry and use of phone, copier, and fax.
• Software skills including Microsoft Office and web-based applications.

Responsabilidades

• Provides clerical support to management and operations, including photocopying, filing, faxing, emailing and answering calls.
• Reviews, researches and/or enters data in systems to support respective functional area.
• Compiles data and delivers regular and adhoc reports to management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with audits and data retrieval for review.

Conocimientos

Typing

Data entry

Customer service

Time management

Organizational skills

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Web-based applications

Descripción del empleo

FedEx in New York is seeking a reliable clerical specialist to support hub and station operations, handling administrative tasks, data entry and customer inquiries. The role aims to expedite package flow and improve delivery times by resolving damage and misaddress issues promptly.

The position requires strong clerical skills, data entry accuracy, and the ability to manage multiple tasks in a fast-paced environment while maintaining high attention to detail. Minimal travel may be required.