Hub Operations Admin: Data, Records & Customer Care

Federal Express Corporation; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Federal Express Corporation is seeking a clerical professional to support hub and station operations, including linehaul, records management, QA and customer service. You will handle data entry, reports, inquiries and ensure timely handling of damaged or misaddressed packages.

The role emphasizes frontline customer service, address searches, and collaboration with management for audits and process improvements. A high school diploma and strong organizational skills are required.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills such as typing, data entry and review; use of phone, copier and fax.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews and enters data in systems to support the functional area.
• Compiles data and generates regular/adhoc reports for management.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

MS Office

Web-based apps

Job description

Federal Express Corporation is seeking a clerical professional to support hub and station operations, including linehaul, records management, QA and customer service. You will handle data entry, reports, inquiries and ensure timely handling of damaged or misaddressed packages.

The role emphasizes frontline customer service, address searches, and collaboration with management for audits and process improvements. A high school diploma and strong organizational skills are required.