Operations Admin - Hub Ops, Data & Customer Service

Federal Express Corporation; Lawton (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

Federal Express Corporation is seeking a motivated clerical associate to support hub and station operations, including linehaul and customer service functions. You will process data, generate routine reports, and assist with audits while delivering quality service to customers.

This role requires strong typing, data entry, and MS Office skills with a focus on accuracy in a fast-paced environment. Minimal travel is expected and eligibility for accommodations is available.

Qualifications

• High School Diploma or GED required.
• Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provide clerical support to management and operations, including photocopying, filing, faxing, emailing and answering calls.
• Enter data and generate reports to support functional area.
• Serve as frontline customer service for inquiries and issues; resolve or escalate as needed.
• Assist with BC SA audit data retrieval and documentation.
• Monitor and ensure timely package scanning and condition for delivery.

Skills

Customer service

Data entry

Typing

Time management

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a motivated clerical associate to support hub and station operations, including linehaul and customer service functions. You will process data, generate routine reports, and assist with audits while delivering quality service to customers.

This role requires strong typing, data entry, and MS Office skills with a focus on accuracy in a fast-paced environment. Minimal travel is expected and eligibility for accommodations is available.