HR Support Specialist: Elevate Employee Experience (Temp)

Advanced Personnel Resources, Inc.; North Carolina; On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Medical insurance options

Term life insurance

Short-term disability insurance

Holiday pay opportunities

Service bonus opportunities

Job summary

Advanced Personnel Resources, Inc. is seeking a professional, detail-oriented HR Support Specialist for an immediate opportunity with a well-established organization in Greensboro, NC.

This role is ideal for someone with a background in Human Resources, employee services, or HR shared services who enjoys assisting employees, resolving inquiries, and maintaining accurate records. Strong communication and MS Office skills are essential, and confidentiality is required.

Qualifications

• 2+ years of experience in customer service, HR operations, or HR shared services.
• Experience with HR information systems (HRIS) and case management tools.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Ability to handle confidential information with discretion.

Responsibilities

• Respond to employee and manager inquiries via phone, email, and internal systems.
• Assist with HR questions on benefits, payroll, policies, onboarding, and employee services.
• Research, document, and resolve HR inquiries accurately and efficiently.
• Maintain detailed case notes and records in HRIS.
• Escalate complex issues to appropriate HR teams when needed.
• Support HR systems navigation and use of self-service resources.
• Ensure confidentiality of sensitive employee information.
• Collaborate with HR teams to improve service delivery.
• Support reporting and process improvement initiatives.
• Maintain high standards of customer service and responsiveness.

Skills

Customer service

HR operations

Communication skills

Attention to detail

MS Office

Education

Associate's or bachelor's degree in Human Resources or related field

Tools

HRIS

Case management systems

Ticketing systems

Excel

Outlook

Job description

Advanced Personnel Resources, Inc. is seeking a professional, detail-oriented HR Support Specialist for an immediate opportunity with a well-established organization in Greensboro, NC.

This role is ideal for someone with a background in Human Resources, employee services, or HR shared services who enjoys assisting employees, resolving inquiries, and maintaining accurate records. Strong communication and MS Office skills are essential, and confidentiality is required.