People-First HR Generalist — On-site (Western NC/SC)

Dilling Heating, Cooling, Plumbing & Electrical; Charlotte (NC); In loco; USD 70.000 - 85.000; Tempo pieno

Descrizione del lavoro

Apex Service Partners Southeast is seeking an Employee Services Generalist to support a scalable, decentralized Employee Services program at the regional level. You will partner with market leaders and employees to ensure best-in-class support across talent acquisition, onboarding, benefits, and compliance.

You will manage HR operations across multiple sites in North Carolina and South Carolina, maintain HRIS data, support payroll and benefits, assist with performance management and leadership

Competenze

• Bachelor's degree in HR, business, or related field or equivalent HR experience.
• Three or more years HR generalist or employee services experience.
• Ability to support employees at all levels with balance, empathy, and discretion.
• Working knowledge of FMLA, ADA, FLSA, and EEO principles.
• Experience supporting multi-site operations, including remote employees.
• Experience in high-volume or fast-paced environments such as contact centers.
• Proven ability to adapt to a rapidly growing team and build or improve HR processes.
• Experience developing managers and leadership training.
• Experience writing or revising employee handbooks and HR policies.
• Proficiency with HRIS and Microsoft Office; UKG, ADP, Workday preferred.
• Exceptional attention to detail and follow-through.

Mansioni

• Serve as a first point of contact for employee questions on benefits, payroll, policies, and general HR matters.
• Coordinate talent acquisition support and new-hire onboarding, including paperwork, system access, and orientation.
• Maintain accurate employee records and HRIS data across hires, transfers, and separations.
• Support benefits administration, open enrollment, and total rewards communications.
• Assist with performance management, succession planning, and leadership development.
• Support offboarding, final pay coordination, and equipment return.
• Document employee relations concerns and elevate as appropriate.
• Measure HR process performance and recommend improvements for accuracy and efficiency.
• Help draft and update employee policies and handbook content.
• Ensure compliance with federal, North Carolina, and South Carolina employment laws and company policy.

Conoscenze

Empathy

Discretion

Communication

Onboarding coordination

Payroll knowledge

Formazione

Bachelor's degree in HR, Business, or related field

SHRM-CP or PHR certification

Strumenti

HRIS

Microsoft Office

Descrizione del lavoro

Apex Service Partners Southeast is seeking an Employee Services Generalist to support a scalable, decentralized Employee Services program at the regional level. You will partner with market leaders and employees to ensure best-in-class support across talent acquisition, onboarding, benefits, and compliance.

You will manage HR operations across multiple sites in North Carolina and South Carolina, maintain HRIS data, support payroll and benefits, assist with performance management and leadership