HR Software Implementation Specialist

Socket.dev; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

PrismHR, located in Irvine, CA, seeks a Product Consultant to implement new customers and advise existing clients on software and industry best practices. You will lead customer engagements through successful implementations and provide industry expertise and product guidance.

As part of PrismHR Professional Services, you will work with a cross-functional team in an Agile environment, delivering practical solutions for PEOs, ASOs, staffing, and payroll clients.

Qualifications

• 5 years’ experience in PEO/ASO/Staffing, Payroll and Implementation software.
• Excellent verbal/written communication and strong presentation skills.
• Ability to work independently and solve complex problems.
• Experience defining and documenting workflows and processes.
• Strong technical inclination and a desire to learn continuously.

Responsibilities

• Own the customer relationship to understand business requirements and provide best-practice guidance.
• Document requirements using cases in functional design documents and statements of work.
• Maintain all project documentation and notes; communicate status to management.
• Manage multiple projects to meet quality standards and client expectations.
• Collaborate with cross-functional teams in an Agile environment to implement solutions.
• Design and execute complex merges and customer processes.
• Deliver presentations to customers remotely or in person.

Skills

PEO/ASO/Staffing industry knowledge

Payroll & implementation software

Customer relationship management

Job description

PrismHR, located in Irvine, CA, seeks a Product Consultant to implement new customers and advise existing clients on software and industry best practices. You will lead customer engagements through successful implementations and provide industry expertise and product guidance.

As part of PrismHR Professional Services, you will work with a cross-functional team in an Agile environment, delivering practical solutions for PEOs, ASOs, staffing, and payroll clients.