Product Implementation Consultant (HR Tech, PEO/ASO)

Roman Health Pharmacy LLC; Northern (KY); Hybrid; USD 57,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Job summary

PrismHR creates exceptional software and services, empowering human resource outsourcing providers such as PEOs, ASOs, and staffing companies, to deliver HR, benefits and payroll to small and medium businesses.

The Product Consultant, as part of the PrismHR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software and industry best practices. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and a technical background is crucial.

Qualifications

• 5 years’ experience in PEO/ASO/Staffing payroll and implementation software.
• Ability to work independently and solve complex problems.
• Excellent verbal and written communication; strong presentation skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Experience documenting workflows and processes.

Responsibilities

• Own the customer relationship to understand business requirements and provide best-practice guidance for PrismHR solutions.
• Document requirements using functional design cases and define Statements of Work (SOW).
• Maintain all project documentation and notes, updating status with management.
• Independently manage multiple projects to meet quality standards and expectations.
• Collaborate with cross-functional teams in an Agile environment to deliver robust solutions.
• Design and execute complex merges and customer processes.
• Deliver presentations to customers remotely and in person at PrismHR and industry events.

Skills

PEO/ASO/Staffing payroll experience

Independent problem solving

Strong verbal and written comms

Presentation skills

Project coordination

Tools

Agile methods

Job description

PrismHR creates exceptional software and services, empowering human resource outsourcing providers such as PEOs, ASOs, and staffing companies, to deliver HR, benefits and payroll to small and medium businesses.

The Product Consultant, as part of the PrismHR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software and industry best practices. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and a technical background is crucial.