Product Consultant — HR Software Implementations

Distro; Duluth (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs), and Staffing Companies, to deliver world-class HR, Benefits and Payroll to small and medium-sized businesses.

As Product Consultant, you will implement new customers and advise existing customers on software and industry best practices.

Qualifications

• 5+ years’ experience PEO/ASO/Staffing, Payroll and Implementation software
• Excellent verbal/written communication skills, strong presentation skills
• Ability to prioritize and handle multiple tasks and projects in a fast-paced environment
• Experience defining and documenting workflows and processes

Responsibilities

• Own the customer relationship to understand business requirements and provide best practice guidance for implementing PrismHR solutions
• Document requirements using cases in functional design documents and define Statements of Work (SOW)
• Maintain all project documentation and notes; communicate status to management
• Independently manage multiple projects to meet deliverables and quality standards
• Collaborate with cross-functional teams to develop and implement robust solutions in Agile environments
• Design and execute complex merges and customer processes; deliver presentations to customers remotely or in person

Skills

PEO/ASO industry knowledge

Software implementation

Stakeholder management

Excellent communication

Education

Bachelor's degree

Job description

PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs), and Staffing Companies, to deliver world-class HR, Benefits and Payroll to small and medium-sized businesses.

As Product Consultant, you will implement new customers and advise existing customers on software and industry best practices.