HR Partner: Drive Engagement & People Growth Onsite

Amazon Inc.; Memphis (TN); Hybrid; USD 51,000 - 90,000; Full time

Job summary

Amazon Logistics (AMZL) is seeking an HR Partner to support People eXperience and Technology (PXT) operations on-site at an Amazon facility. The role focuses on employee experience, engagement, leadership development and HR operational excellence, with emphasis on data-driven insights and a customer-centric HR approach.

You will work with site teams to coach leaders, manage HR programs, track metrics, and resolve employee matters with discretion.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience with 1-year human resources general experience or equivalent experience (e.g., operations, customer service, retail, manufacturing)
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Experience handling confidential information
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
• Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
• Promote the use of self-service tools to resolve routine employee and manager questions. Help identify recurring gaps and escalation opportunities to improve tool usability or adoption.

Skills

Microsoft Office

Confidential information handling

Communicating across technical & non-‑

Education

Bachelor's degree or equivalent

Degree in HR/Management/Business/Labor Relations/Psychology or related field

Job description

Amazon Logistics (AMZL) is seeking an HR Partner to support People eXperience and Technology (PXT) operations on-site at an Amazon facility. The role focuses on employee experience, engagement, leadership development and HR operational excellence, with emphasis on data-driven insights and a customer-centric HR approach.

You will work with site teams to coach leaders, manage HR programs, track metrics, and resolve employee matters with discretion.