HR Operations Specialist: Process Excellence & Coaching

EY; Denver (CO); Remote; USD 42,000 - 75,000; Full time

Job summary

EY Anywhere in the United States is seeking an Operation Coordinator to supportHR-related transactions and reporting within EY’s Talent Enablement Center. You will coach less experienced team members and ensure accuracy in complex HR processes with limited supervision.

Ideal candidates bring 1–3 years of HR experience, strong communication, and a proactive approach to problem solving. The role emphasizes process improvements and customer-focused service delivery across EY’s nationwide operations.

Qualifications

• High school diploma or equivalent work experience.
• Approximately 1-3 years related experience preferred.
• Ability to research, analyze, interpret, and document transactions and issues with minimal supervision, following standard TEC procedures.
• Understands the expectations of customers and delivers service that exceeds customer’s needs within department guidelines.
• Effective verbal and written communication skills.
• Anticipate clients’ needs, identifies and resolves issues that impact the delivery of quality service.

Responsibilities

• Respond to internal and external customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution, including non-routine inquiries.
• Use proven judgment and experience in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and proposes solutions for barriers to leadership.

Skills

Recruitment knowledge

Process improvement

Communication

Education

High school diploma or equivalent work experience

Job description

EY Anywhere in the United States is seeking an Operation Coordinator to supportHR-related transactions and reporting within EY’s Talent Enablement Center. You will coach less experienced team members and ensure accuracy in complex HR processes with limited supervision.

Ideal candidates bring 1–3 years of HR experience, strong communication, and a proactive approach to problem solving. The role emphasizes process improvements and customer-focused service delivery across EY’s nationwide operations.