HR Operations Coordinator – TEC & Process Excellence

EY; Arlington (VA); Remote; USD 42,000 - 75,000; Full time

Job summary

EY is seeking an Operations Coordinator in its HR Talent Enablement Center to support and review more complex HR transactions with limited supervision. You will coach less experienced team members and collaborate with EY Recruiting or Talent teams to address processing issues.

Responsibilities include handling inquiries, reconciling HR activities, escalating discrepancies, and producing reports while meeting production and quality standards. This is a remote US role with potential for growth.

Qualifications

• High school diploma or equivalent work experience.
• 1-3 years related HR experience preferred.
• Ability to research, analyze, interpret, and document transactions with minimal supervision.
• Excellent verbal and written communication skills.
• Anticipate clients’ needs and resolve issues that impact delivery of quality service.

Responsibilities

• Respond to internal and external customer needs and inquiries by analyzing activity and taking necessary actions.
• Use judgment to apply concepts and guidelines; prioritize assignments and propose solutions.
• Coordinate with EY Recruiting or Talent Team and other EY personnel regarding processing issues as appropriate.
• Identify and propose solutions on transaction issues to leadership.
• Prepare, contribute and may run reporting as directed.
• Meet production volume and quality standards as outlined by management.
• Assist with special projects as requested.

Skills

Verbal communication

Written communication

Analytical skills

Customer service

Problem solving

Education

High school diploma or equivalent

1-3 years related HR experience

Job description

EY is seeking an Operations Coordinator in its HR Talent Enablement Center to support and review more complex HR transactions with limited supervision. You will coach less experienced team members and collaborate with EY Recruiting or Talent teams to address processing issues.

Responsibilities include handling inquiries, reconciling HR activities, escalating discrepancies, and producing reports while meeting production and quality standards. This is a remote US role with potential for growth.