HR Operations Coordinator - Process & Service Excellence

EY; Southfield (MI); On-site; USD 42,000 - 82,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension/401(k) plans

Flexible vacation policy

Paid time off options

Job summary

EY in the United States is seeking an Operation Coordinator to process and review more complex HR transactions within the TEC with limited supervision. You will coach less experienced team members and ensure accuracy in processing, while collaborating with EY Recruiting and Talent teams.

The role emphasizes proactive issue resolution, reporting support, and meeting production and quality standards, with a comprehensive benefits package and flexible time-off options.

Qualifications

• Effective verbal and written communication with internal/external customers.
• Ability to analyze and resolve non-routine inquiries with minimal supervision.
• Interest in process improvement and recruitment workflows.

Responsibilities

• Respond to internal and external customer inquiries and resolve issues.
• Prioritize tasks, follow TEC procedures, and escalate as needed.
• Support reporting and participate in special projects.

Skills

Verbal and written communication

Presentation skills

Research skills

Change management skills

Education

High school diploma or equivalent

Job description

EY in the United States is seeking an Operation Coordinator to process and review more complex HR transactions within the TEC with limited supervision. You will coach less experienced team members and ensure accuracy in processing, while collaborating with EY Recruiting and Talent teams.

The role emphasizes proactive issue resolution, reporting support, and meeting production and quality standards, with a comprehensive benefits package and flexible time-off options.