HR Operations Coordinator – Process & Improvement

EY

Miami (FL)

On-site

USD 42,000 - 82,000

Full time

4 days ago

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Benefits offered by this job

Medical and dental coverage

401(k) plan

Paid time off

Flexible vacation policy

Job summary

EY is seeking an Operation Coordinator in the US to support HR TEC processes. The role involves handling and reviewing complex HR transactions under limited supervision, coaching less experienced teammates, and coordinating with EY Recruiting and Talent teams to resolve processing issues.

Strong communication, analytical thinking, and customer-service orientation are essential. Ideal candidates have 1–3 years of HR-related experience, a high school diploma or equivalent, and the ability to

Qualifications

High school diploma or equivalent work experience.
Approximately 1-3 years related experience preferred.
Ability to research, analyze, interpret, and document transactions and issues with minimal supervision, following standard TEC procedures.
Understands the expectations of customers and delivers service that exceeds customer’s needs within department guidelines.
Effective verbal and written communication skills.
Anticipate clients’ needs, identifies and resolves issues that impact the delivery of quality service.

Responsibilities

Respond to internal and external customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution, including non-routine inquiries.
Use proven judgment and experience in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and proposes solutions for barriers to leadership.