HR Operations Coordinator — Hybrid (Dayforce & Data)

Soho Studio Corp; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with Company Match

Flexible Spending Account

Health, Dental and Vision Insurance

Company-Paid Life & AD&D Coverage

Company-Paid Telehealth Program

Supplemental Health Benefits

Company-Paid Disability Insurance

Pet Health Insurance & Wellness Plan

Employee Assistance Program

Paid Time Off and Personal Days

Job summary

TileBar is seeking an HR Operations Coordinator to support HR systems, processes, and data across the business from the Flatiron HQ. The role blends employee support with analytics, reporting, and benefits coordination in a hybrid environment (3 days onsite, 2 days remote).

You will help maintain Dayforce data, respond to questions, and prepare reports for leaders and Finance partners, while collaborating with Learning & Development and Recruiting.

Qualifications

• 2+ years of experience in HR operations, HR coordination, or a related role.
• Strong attention to detail and the ability to manage multiple requests without losing track of follow-up.
• Confidence working with HR systems and data; experience with Dayforce is strongly preferred.
• Strong Excel skills and an interest in using data to answer questions and solve problems.
• A proactive, process-minded approach: you notice when something is unclear or inefficient and take steps to improve it.
• The judgment to work autonomously, protect confidential information, and escape sensitive or complex matters appropriately.
• Clear, helpful communication with employees, leaders, Finance, and external partners.

Responsibilities

• Respond to employee and manager questions about HR processes, policies, benefits, and systems, using our ticketing platform to document requests, track progress, and ensure timely follow-up.
• Support employee lifecycle processes, including onboarding, job and organizational changes, and offboarding.
• Maintain accurate employee records and handle sensitive information with care and discretion.
• Identify recurring questions or process gaps and help create clearer resources and more efficient workflows.
• Serve as a key resource for Dayforce, helping users navigate the system, troubleshoot issues, and maintain data quality.
• Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, with a focus on Finance requests.
• Use Excel to organize, reconcile, and analyze data; investigate discrepancies and explain findings clearly.

Skills

HR operations

HR coordination

Dayforce

Excel

Tools

Dayforce

Job description

TileBar is seeking an HR Operations Coordinator to support HR systems, processes, and data across the business from the Flatiron HQ. The role blends employee support with analytics, reporting, and benefits coordination in a hybrid environment (3 days onsite, 2 days remote).

You will help maintain Dayforce data, respond to questions, and prepare reports for leaders and Finance partners, while collaborating with Learning & Development and Recruiting.