Human Resources Operations Coordinator

Tilebar | Soho Studio LLC; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with Company Match

Flexible Spending Account

Health, Dental and Vision Insurance

Company-Paid Life & AD&D Coverage

Company-Paid Telehealth Program

Supplemental Health Benefits

Company-Paid Disability Insurance

Pet Health Insurance & Wellness Plan

Employee Assistance Program

Paid Time Off and Personal Days

Job summary

TileBar | Soho Studio LLC is hiring a Human Resources Operations Coordinator to support HR systems, employee data, and Total Rewards operations in a hybrid setup from New York.

In this role, you will answer questions on HR processes via a ticketing platform, support onboarding, changes, offboarding, and maintain confidential records while improving resources and workflow efficiency.

Qualifications

• 2+ years of experience in HR operations, HR coordination, or a related role.
• Strong attention to detail with the ability to manage multiple requests while maintaining follow-up.
• Confidence working with HR systems and data; Dayforce experience is strongly preferred.
• Strong Excel skills and interest in using data to answer questions and solve problems.

Responsibilities

• Answer employee and manager questions on HR processes, policies, benefits, and HR systems using a ticketing platform to document requests and ensure timely follow-up.
• Support employee lifecycle activities, including onboarding, job and organizational changes, and offboarding.
• Maintain accurate employee records and handle sensitive information with discretion.
• Spot recurring questions and process gaps, then help improve resources and workflow efficiency.
• Act as a Dayforce resource by helping users navigate the system, troubleshoot issues, and maintain data quality.
• Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, with an emphasis on Finance requests.
• Use Excel to organize, reconcile, and analyze data; investigate discrepancies and communicate findings clearly and practically.
• Assist with annual open enrollment, including employee communications, enrollment questions, and coordination with the benefits broker and vendors.
• Review and reconcile benefits invoices, research discrepancies, and coordinate resolutions with vendors and internal partners.
• Support the annual compensation planning cycle through data preparation, system administration, reporting, and leader follow-up.
• Help HR leadership research market data and maintain compensation structures, job information, and pay bands.
• Partner with HR and Finance to ensure accuracy and alignment across headcount, organizational, benefits, and compensation data.

Skills

HR operations

Dayforce experience

Excel skills

Attention to detail

Communication

Tools

Dayforce

Excel

Job description

TileBar | Soho Studio LLC is hiring a Human Resources Operations Coordinator to support HR systems, employee data, and Total Rewards operations in a hybrid setup from New York.

Responsibilities

• Answer employee and manager questions on HR processes, policies, benefits, and HR systems using a ticketing platform to document requests and ensure timely follow-up.
• Support employee lifecycle activities, including onboarding, job and organizational changes, and offboarding.
• Maintain accurate employee records and handle sensitive information with discretion.
• Spot recurring questions and process gaps, then help improve resources and workflow efficiency.
• Act as a Dayforce resource by helping users navigate the system, troubleshoot issues, and maintain data quality.
• Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, with an emphasis on Finance requests.
• Use Excel to organize, reconcile, and analyze data; investigate discrepancies and communicate findings clearly and practically.
• Assist with annual open enrollment, including employee communications, enrollment questions, and coordination with the benefits broker and vendors.
• Review and reconcile benefits invoices, research discrepancies, and coordinate resolutions with vendors and internal partners.
• Support the annual compensation planning cycle through data preparation, system administration, reporting, and leader follow-up.
• Help HR leadership research market data and maintain compensation structures, job information, and pay bands.
• Partner with HR and Finance to ensure accuracy and alignment across headcount, organizational, benefits, and compensation data.

Requirements

• 2+ years of experience in HR operations, HR coordination, or a related role.
• Strong attention to detail with the ability to manage multiple requests while maintaining follow-up.
• Confidence working with HR systems and data; Dayforce experience is strongly preferred.
• Strong Excel skills and interest in using data to answer questions and solve problems.
• Proactive, process-minded approach that identifies unclear or inefficient areas and drives improvements.
• Sound judgment to work autonomously, protect confidential information, and elevate sensitive or complex matters appropriately.
• Clear, helpful communication with employees, leaders, Finance, and external partners.

Technologies

• Dayforce
• Excel

Benefits

• 401(k) with Company Match
• Flexible Spending Account
• Health, Dental and Vision Insurance
• Company-Paid Life & AD&D Coverage
• Company-Paid Telehealth Program
• Supplemental Health Benefits
• Company-Paid Disability Insurance
• Pet Health Insurance & Wellness Plan
• Employee Assistance Program
• Paid Time Off and Personal Days

Location and Work Model

• New York, NY (Flatiron HQ) – 3 days onsite, 2 days remote
• Hybrid role requires working onsite at Flatiron HQ at least three days per week
• Capacity to work remotely for the remainder of the week

Reporting and Department Support

• Reports to: Total Rewards and Analytics Manager
• Supports other areas of the department: Learning and Development, Recruiting

Talent Standards for Success

• Results Ownership & Accountability
• Collaboration & Team Contribution
• Organizational Mindset
• Adaptability & Continuous Improvement
• Judgment & Problem Solving

Compensation

• $70,000–$80,000 per year
• Actual compensation is based on factors unique to each candidate, including skill set, level of relevant experience, and specific work location
• Salary ranges for positions based in other locations may differ based on cost of labor in that location