Remote Workday Data Operations Coordinator

United Talent Agency; New York (NY); Remote; USD 34,000 - 40,000; Full time

Benefits offered by this job

Inclusive culture

Well-being programs

Collaborative environment

Job summary

United Talent Agency seeks a Coordinator to be the operational engine of the People Data team. You will perform high-volume Workday transactions across the employee lifecycle and manage shared inboxes with SLA-driven response times.

This fully remote role requires careful data handling for both regular and contract employees and cross-functional collaboration. Ideal candidates have 1–3+ years in HR operations, strong Workday HCM experience, and familiarity with Ashby, Excel, and ticketing tools.

Qualifications

• 1-3+ years of hands-on HR operations / HRIS data entry experience, with a track record of managing high transaction volume accurately.
• Strong hands-on Workday HCM experience across the employee lifecycle (hires, changes, terminations, position management).
• Direct experience with Workday EIB data loads and mass updates.
• Experience administering data for contract/contingent workers alongside regular employees.
• Familiarity with Ashby (or a comparable ATS) and recruitment-to-HRIS data handoffs.
• Demonstrated experience managing a shared email inbox and/or ticketing queue against defined SLAs.
• Meticulous attention to detail and a strong sense of ownership over data accuracy.
• Strong written communication skills and comfort working with cross-functional partners (Payroll, Legal, Systems, People Business Partners).
• Proficiency in Microsoft Excel; familiarity with ticketing tools (e.g., JIRA, Asana) and collaboration/communication tools (e.g., Slack).

Responsibilities

• Execute high-volume employee lifecycle transactions in Workday HCM — hires, rehires, job and compensation changes, transfers, org moves, position management, and terminations.
• Enter and maintain data for both regular and contract/contingent employees, ensuring correct worker types, positions, cost centers, business units, and supervisory organizations.
• Perform Workday EIB data loads and mass updates for bulk transactions, following established templates, validation steps, and audit controls.
• Reconcile position and worker data, correcting discrepancies and preventing downstream errors in benefits, payroll, and reporting.
• Maintain confidentiality and privacy of all personal and sensitive employee data.
• Own and monitor the shared People Data email inbox and ticketing queue, triaging incoming requests, routing appropriately, and acknowledging/resolving within defined SLAs.
• Track request status end-to-end, follow up on open items, and escalate blockers as needed.
• Provide clear, professional written responses to employees, managers, and People Business Partners.

Job description

United Talent Agency seeks a Coordinator to be the operational engine of the People Data team. You will perform high-volume Workday transactions across the employee lifecycle and manage shared inboxes with SLA-driven response times.

This fully remote role requires careful data handling for both regular and contract employees and cross-functional collaboration. Ideal candidates have 1–3+ years in HR operations, strong Workday HCM experience, and familiarity with Ashby, Excel, and ticketing tools.