Housing Stability Advocate & Case Manager

The Salvation Army USA Central Territory; Davenport (IA); On-site; USD 26,000 - 28,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Full-Time Housing Case Manager in Davenport, IA. You will provide case management services for individuals and families receiving housing services, conducting interviews and maintaining client files.

Responsibilities include documenting in HMIS/SIMS, referring clients to community resources, providing financial literacy coaching, processing funding paperwork, and advocating for clients with the interdisciplinary team.

Qualifications

• High School diploma or equivalent, with a minimum of two years' prior case work or related experience.
• College coursework in human services preferred.

Responsibilities

• Interview clients regarding needs for assistance.
• Complete documentation and maintain client files including intake, skills inventories and resources, individual service plans, and ongoing case management.
• Maintain client documentation on HMIS/SIMS and other platforms as assigned.
• Educate clients about available community resources and refer clients to appropriate community resources as needed.
• Provide financial literacy/ budget counseling and case management referrals for supportive services to help participants develop ongoing stability plans.
• Process paperwork for eligible participants in accordance with funding source parameters.
• Submit funding requests on time as required by each funding source.
• Advocate for the client with interdisciplinary team members.
• Provide 90-day follow-up after successful completion of the program.
• Follow The Salvation Army and program policies, procedures and emergency procedures.
• Assist Director in quarterly reviews and annual compliance checks.
• Network with community agencies and participate in meetings.
• Travel between Davenport and Moline Corps social service offices as needed.
• Driving is an essential aspect of the position.
• All other duties as assigned.

Job description

The Salvation Army USA Central Territory is seeking a Full-Time Housing Case Manager in Davenport, IA. You will provide case management services for individuals and families receiving housing services, conducting interviews and maintaining client files.

Responsibilities include documenting in HMIS/SIMS, referring clients to community resources, providing financial literacy coaching, processing funding paperwork, and advocating for clients with the interdisciplinary team.