Housing Stability Case Manager | Community Advocate

Grkroccenter; Davenport (IA); On-site; USD 26,000 - 28,000; Full time

Job summary

The Salvation Army in Davenport, IA seeks a dedicated case manager to provide housing-related services within our social services program. You will interview clients, document activities, and coordinate with community resources to support families toward stability.

Responsibilities include HMIS data entry, budget counseling, and processing funding requests. Travel between Davenport and Moline may be required; driving is essential. A high school diploma and related experience are required.

Qualifications

• High School diploma or equivalent with at least two years of case work or related experience.
• College coursework in human services preferred.

Responsibilities

• Conducts client interviews regarding needs for assistance.
• Completes all required documentation and maintains client files, including intake, inventories and plans.
• Maintains client documentation on HMIS and SIMS and other platforms as assigned.
• Educates clients about community resources and refers to appropriate services.
• Provides financial literacy and budget counseling and case management referrals for stability planning.
• Processes paperwork for eligible participants in line with funding source parameters.
• Submit funding requests as required by funding sources.

Skills

Multitasking

Communication

Attention to detail

Confidentiality

Problem solving

Math skills

Data entry

Education

High School diploma or equivalent

Human services coursework

Tools

Microsoft Word

Microsoft Excel

Web-based data systems

Job description

The Salvation Army in Davenport, IA seeks a dedicated case manager to provide housing-related services within our social services program. You will interview clients, document activities, and coordinate with community resources to support families toward stability.

Responsibilities include HMIS data entry, budget counseling, and processing funding requests. Travel between Davenport and Moline may be required; driving is essential. A high school diploma and related experience are required.