Housekeeping Supervisor – Lead & Train for Guest Excellence

HHM Hotels; Long Beach (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive wages for full time and/or

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hotels in Long Beach, CA seeks a Housekeeping Supervisor to lead daily cleaning operations, ensure brand standards, and uphold sustainability goals across the property. You will train, schedule, and coach associates, screen applicants when needed, manage supplies, supervise laundry if applicable, and assist in the breakfast area to ensure consistent guest satisfaction and safe, efficient service.

The successful candidate will have prior housekeeping or supervisory experience, align with HHM

Qualifications

• High School diploma preferred.
• Prior housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach and support associates to meet brand standards.
• Screen applicants and hire new employees when needed.
• Train staff to clean rooms efficiently per standards; coordinate with external vendors if needed.
• Monitor guest service scores and drive improvements for higher satisfaction.
• Issue cleaning supplies and equipment to associates.
• Occasionally clean rooms or assist staff with cleaning.
• Address performance and behavior concerns directly or via vendors.
• Supervise laundry employees when applicable.
• Prepare work schedules and plan staffing around occupancy.
• Follow EarthView sustainability guidelines and other HHM practices.
• Maintain safe work habits and wear protective equipment according to MSDS/OSHA.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Supervisory experience

Housekeeping experience

Staff training

Education

High School diploma or equivalent

Job description

HHM Hotels in Long Beach, CA seeks a Housekeeping Supervisor to lead daily cleaning operations, ensure brand standards, and uphold sustainability goals across the property. You will train, schedule, and coach associates, screen applicants when needed, manage supplies, supervise laundry if applicable, and assist in the breakfast area to ensure consistent guest satisfaction and safe, efficient service.

The successful candidate will have prior housekeeping or supervisory experience, align with HHM