Housekeeping Supervisor: Lead Teams & Elevate Service

HHM Hospitality; Morehead City (NC); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins.

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Job summary

HHM Hospitality is seeking a Housekeeping Supervisor to lead and develop the housekeeping team, ensuring cleanliness, brand standards, and guest satisfaction. You will train, schedule, coach, and support associates while enforcing safety and sustainability guidelines.

The role may involve assisting in housekeeping tasks, addressing performance concerns, and coordinating with maintenance and front office to uphold service quality. Prior supervisory experience is preferred.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach and support associates according to brand standards.
• Screen applicants and hire new employees as needed.
• Ensure rooms are cleaned efficiently to established standards.
• Monitor guest service scores and drive improvements.
• Prepare staff work schedules to meet occupancy needs.
• Follow EarthView sustainability guidelines and OSHA safety standards.
• Assist in breakfast area when needed.
• Maintain overall guest satisfaction.

Skills

Supervisory experience

Staff training

Scheduling

Guest service focus

Education

High School diploma

Job description

HHM Hospitality is seeking a Housekeeping Supervisor to lead and develop the housekeeping team, ensuring cleanliness, brand standards, and guest satisfaction. You will train, schedule, coach, and support associates while enforcing safety and sustainability guidelines.

The role may involve assisting in housekeeping tasks, addressing performance concerns, and coordinating with maintenance and front office to uphold service quality. Prior supervisory experience is preferred.