Housekeeping Supervisor — Lead Guest Experience & Standards

HHM Hotels; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Paid time off

401k match

Life insurance

Travel discounts

Transit benefits

Wellness program

Professional development

Referral bonus

Job summary

HHM Hotels is seeking a Housekeeping Supervisor to lead and develop the housekeeping team, ensuring brand and sustainability standards are maintained across rooms and public areas.

You will train staff, supervise scheduling, and drive guest satisfaction while upholding HHM’s EarthView program and safety guidelines. Prior supervisory experience and housekeeping background are preferred to support operational excellence.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule and coach associates to meet brand and hotel standards.
• Screen applicants and hire new employees (where applicable).
• Ensure cleaning standards and guest service scores meet targets.
• Issue supplies and equipment; manage inventory and maintenance.
• Oversee laundry staff if applicable; coordinate staffing and shifts.
• Maintain safety by following MSDS and OSHA guidelines.
• Assist in breakfast area when needed.
• Ensure overall guest satisfaction and hotel cleanliness.

Skills

Supervisory experience

Housekeeping

Staff training

Education

High School diploma

Job description

HHM Hotels is seeking a Housekeeping Supervisor to lead and develop the housekeeping team, ensuring brand and sustainability standards are maintained across rooms and public areas.

You will train staff, supervise scheduling, and drive guest satisfaction while upholding HHM’s EarthView program and safety guidelines. Prior supervisory experience and housekeeping background are preferred to support operational excellence.