Housekeeping Manager: Lead Rooms & Laundry Operations

Sonesta Hotels International Corporation; Laguna Hills (CA); On-site; USD 73,068,000 - 75,933,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Disability

Hospital Indemnity & Accident

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta Hotels International Corporation in Laguna Hills, California, seeks a Housekeeping Manager to supervise housekeeping and laundry operations onsite, ensuring quality standards and optimal guest service. The role leads 10–20 staff, enforces safety and brand standards, and collaborates with the Operations Manager on staffing and training.

The position requires a high school diploma plus five years in housekeeping with supervisory exposure; English fluency is essential, with some benefit for

Qualifications

• High School Diploma or equivalent plus five years housekeeping experience including a minimum of one year of supervisory training/experience.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Experience with Microsoft Office preferred.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
• Lead the delivery of clean rooms for occupancy that meet the brand's time, product and placement standards.
• Recruit, develop, and manage the Housekeeping staff.
• Inspect suites and public areas to ensure cleanliness and upkeep.

Skills

Fluent English

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Sonesta Hotels International Corporation in Laguna Hills, California, seeks a Housekeeping Manager to supervise housekeeping and laundry operations onsite, ensuring quality standards and optimal guest service. The role leads 10–20 staff, enforces safety and brand standards, and collaborates with the Operations Manager on staffing and training.

The position requires a high school diploma plus five years in housekeeping with supervisory exposure; English fluency is essential, with some benefit for