Housekeeping Supervisor — Guest Experience Leader

Sonesta Hotels International Corporation; Los Angeles (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company M

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term Disability

Job summary

Sonesta International Hotels in Los Angeles is seeking a Housekeeping Supervisor to lead daily housekeeping operations, oversee guest rooms, public spaces, and areas to uphold the highest cleanliness and presentation standards. The role suits someone who thrives in a fast-paced hospitality setting and values guest satisfaction.

You will supervise team members, conduct inspections, coordinate scheduling, and partner with Front Office, Engineering, and leadership to deliver exceptional guest

Qualifications

• Leadership experience in housekeeping or hospitality operations.
• Strong communication and teamwork skills.
• Attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Support daily housekeeping operations across guest rooms, suites, public spaces, and back-of-house areas.
• Supervise and coach housekeeping team members to maintain cleanliness and guest service standards.
• Inspect rooms and spaces to ensure brand standards and cleanliness expectations are met.
• Monitor room readiness, productivity, and guest satisfaction across shifts.
• Collaborate with Front Office, Engineering, Laundry, and leadership to ensure seamless operations.
• Assist with onboarding, training, scheduling, and operational communication for housekeeping staff.
• Ensure compliance with sanitation, OSHA, chemical handling, safety policies, and guidelines.

Skills

Leadership

Communication

Teamwork

Organization

Problem-solving

Customer service

Job description

Sonesta International Hotels in Los Angeles is seeking a Housekeeping Supervisor to lead daily housekeeping operations, oversee guest rooms, public spaces, and areas to uphold the highest cleanliness and presentation standards. The role suits someone who thrives in a fast-paced hospitality setting and values guest satisfaction.

You will supervise team members, conduct inspections, coordinate scheduling, and partner with Front Office, Engineering, and leadership to deliver exceptional guest