Hotel Housekeeping Supervisor – Elevate Guest Stays

Sonesta International Hotels; Los Angeles (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Vacation

Sick Days

Hotel Discounts

Educational Assistance

Parental Leave

Life Insurance

Disability Insurance

Job summary

Sonesta International Hotels in Los Angeles is seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensuring guest rooms, public spaces, and hotel areas meet the highest standards of cleanliness and presentation. You will supervise team members, conduct room inspections, coordinate with Front Office, Engineering, and Laundry, and support onboarding, scheduling, and training.

A passion for hospitality and strong communication are essential; prior supervisory housekeeping

Qualifications

• Previous housekeeping or hotel operations experience preferred.
• Experience supervising or leading a team.
• Strong knowledge of housekeeping standards and guest service expectations.

Responsibilities

• Oversee daily housekeeping operations across guest rooms, public spaces, and back-of-house areas.
• Supervise and mentor housekeeping staff to maintain cleanliness and presentation standards.
• Inspect rooms and spaces to ensure brand and cleanliness expectations are met.
• Monitor room readiness, productivity, and guest satisfaction across shifts.
• Respond promptly to guest requests and service recovery situations.
• Collaborate with Front Office, Engineering, Laundry, and leadership to ensure smooth operations.
• Assist with onboarding, scheduling, training, and communication for the team.
• Ensure compliance with sanitation standards, OSHA regulations, and safety policies.
• Maintain closets, storage areas, supplies, linens, and equipment in good order.
• Support VIP arrivals, group bookings, deep cleaning, and special assignments.
• Foster a positive, guest-focused environment aligned with Sonesta’s People People philosophy.

Skills

Leadership

Communication

Teamwork

Organizational skills

Problem-solving

Attention to detail

Job description

Sonesta International Hotels in Los Angeles is seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensuring guest rooms, public spaces, and hotel areas meet the highest standards of cleanliness and presentation. You will supervise team members, conduct room inspections, coordinate with Front Office, Engineering, and Laundry, and support onboarding, scheduling, and training.

A passion for hospitality and strong communication are essential; prior supervisory housekeeping