Lead Housekeeping Manager — Elevate Guestroom Excellence

Sonesta International Hotels Corporation; Hilton Head Island (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company‑matched 401(k)

Paid Vacation & Sick Time

Parental Leave

Job summary

Sonesta International Hotels Corporation is seeking a Housekeeping Manager to lead daily housekeeping and laundry operations, ensuring rooms and public areas meet the highest cleanliness and presentation standards. You will supervise and train staff, schedule shifts, and drive exceptional guest experiences across multiple areas of the hotel.

You’ll partner with Front Office, Engineering, and hotel leadership to maintain readiness and service excellence while fostering a collaborative,

Qualifications

• Minimum experience leading housekeeping or hotel operations.
• Strong leadership and people-management abilities.
• Excellent communication, organization, and problem-solving skills.

Responsibilities

• Lead housekeeping and laundry operations across rooms, public spaces, and back-of-house areas.
• Supervise, coach, and schedule team members to meet cleanliness and service standards.
• Inspect rooms and spaces to ensure brand standards and guest readiness.
• Collaborate with Front Office, Engineering, and hotel leadership to ensure smooth operations.

Skills

Leadership

Communication

Multitasking

Attention to detail

Team coaching

Education

High school diploma or equivalent

Hospitality management certification (preferred)

Tools

Opera PMS

Hotel operations systems

Job description

Sonesta International Hotels Corporation is seeking a Housekeeping Manager to lead daily housekeeping and laundry operations, ensuring rooms and public areas meet the highest cleanliness and presentation standards. You will supervise and train staff, schedule shifts, and drive exceptional guest experiences across multiple areas of the hotel.

You’ll partner with Front Office, Engineering, and hotel leadership to maintain readiness and service excellence while fostering a collaborative,