Hourly Shift Coordinator

Popeyes-01d9eb60; Somerset (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Popeyes is seeking an Hourly Shift Coordinator to lead restaurant operations during assigned shifts, driving sales and profitability while ensuring guest satisfaction. You will support the RGM/AM, coach Team Members, and maintain brand standards in a fast-paced environment.

Responsibilities include cash handling, inventory checks, coaching on the line, and ensuring timely, accurate food preparation and service. Evening/weekend shifts are required.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Lead and support shift operations to meet sales and profit goals.
• Follow cash control and security procedures and safeguard assets.
• Maintain inventory with daily/weekly inspections and receive deliveries.
• Direct fast, accurate food preparation and service for prompt delivery.
• Motivate and coach Team Members to improve performance.
• Model shift plan execution and drive operational results.
• Review restaurant performance and identify improvements.
• Perform Team Member duties when needed.

Skills

Guest service

Team leadership

Cash handling

Inventory management

Shift planning

Communication

Education

High School Diploma or GED

2 years of college coursework preferred

Job description

POSITION OVERVIEW:The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYFollows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersGUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsPEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSSets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Team Member when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurant