Hourly Shift Coordinator

Popeyes-01d9eb60; Hazlehurst (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Popeyes is seeking an Hourly Shift Coordinator in Hazlehurst, GA. The role supports the RGM/AM and leads a shift of Team Members to ensure fast, friendly service and strict cash controls. The ideal candidate has 1–2 years in quick service, is 18+, and can work evenings and weekends.

A HS diploma or GED is required, with 2 years of college preferred. The position focuses on profitability, guest satisfaction, and operational execution, with opportunities to develop leadership skills within a busy

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Available to work evenings, weekends and holidays.

Responsibilities

• Follows cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase restaurant performance.
• Sets an example for Team Members by working hard to implement shift plan and drive operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Team Members during shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Performs duties of the Team Member when necessary.

Skills

Guest service

Team leadership

Cash handling

Communication

Coaching

Shift planning

Education

HS Diploma or GED

Job description

POSITION OVERVIEW:The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYFollows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersGUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsPEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSSets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Team Member when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurant