Hourly Shift Coordinator

Popeyes-01d9eb60; Oakland (MS); On-site; USD 25,000 - 31,000; Full time

Job summary

Popeyes in Mississippi is looking for an Hourly Shift Coordinator to lead restaurant operations on shift, ensuring quick, accurate service and guest satisfaction while controlling costs.

You will support the Restaurant General Manager and Assistant Manager, coach Team Members, supervise inventory and cash handling, and uphold brand standards during busy shifts.

The role requires flexibility to work evenings, weekends and holidays in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED required; 2 years of college preferred.
• 1–2 years of previous quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long or irregular shifts as needed.

Responsibilities

• Follows cash control and security procedures.
• Maintains and counts inventory; receives orders.
• Motivates and directs Team Members to exceed guest expectations.
• Coaches Team Members to improve performance.
• Sets an example by implementing shift plans and driving operations.
• Performs Team Member duties when necessary.

Skills

Age 18+

HS Diploma or GED

Restaurant experience

Guest service

Evenings/weekends/holidays

Shift flexibility

Education

High School Diploma or GED, some college preferred

Job description

POSITION OVERVIEW:The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYFollows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersGUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsPEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSSets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Team Member when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurant