Hourly Shift Coordinator

Popeyes-01d9eb60; Kentucky; On-site; USD 17,000 - 22,000; Full time

Job summary

Popeyes in Kentucky seeks an Hourly Shift Coordinator to lead a restaurant shift, driving sales and profitability while ensuring guest satisfaction. You will support the RGM/AM, manage team performance, and handle operations to meet brand standards.

Responsibilities include cash controls, inventory, coaching, and ensuring speed of service. Availability for evenings and weekends is required; long shifts may be necessary to run a smooth operation.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; 2 years college preferred.
• 1-2 years of previous quick service restaurant experience.
• Available to work evenings, weekends and holidays; long shifts as needed.

Responsibilities

• Follows cash control and security procedures including safe counting.
• Maintains inventory by performing daily and weekly inspections and receiving truck orders.
• Motivates and directs Team Members to deliver fast, friendly service.
• Provides coaching and feedback to improve restaurant performance.
• Directs shift operations and performs Team Member duties when necessary.

Skills

Guest service

Cash handling

Team leadership

Time management

Education

High School Diploma or GED

2 years college preferred

Tools

POS system

Job description

POSITION OVERVIEW:The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYFollows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersGUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsPEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSSets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Team Member when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurant