Hotel Training Manager | Elevate Service & Operations

V15P1Talonnn; New York (NY); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

The Resort Training Manager will create, implement, and manage all training and communication related activities for all Hotel operations departments and lead departments into productive working methods by setting an example and utilizing all available training tools.

You will drive service scores by ensuring staff delivers outstanding service across all venues and departments in a fast-paced hospitality environment.

Formación

• 2+ years of hotel training experience at a management level.
• Strong communication and leadership skills in a hospitality setting.
• Ability to design and implement comprehensive training programs across multiple departments.

Responsabilidades

• Drive service scores by ensuring staff provides outstanding service.
• Oversee, manage, and conduct all training-related programs and activities for all hotel operations departments.

Conocimientos

Hotel training

Staff development

Communication

Herramientas

Java/J2EE

Kafka

RabbitMQ

Angular/React

Descripción del empleo

The Resort Training Manager will create, implement, and manage all training and communication related activities for all Hotel operations departments and lead departments into productive working methods by setting an example and utilizing all available training tools.

You will drive service scores by ensuring staff delivers outstanding service across all venues and departments in a fast-paced hospitality environment.