Resort Operations Leader | Elevate Guest Experience & Growth

The Long Bay Resort; Treasure Island (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Weekly pay

Medical and Dental insurance

Supplemental insurance plans (Vision,

Paid Time Off

401(k) retirement plan with company

Bereavement Leave

Jury Duty Pay

Employee Assistance Program

David L. Brittain Scholarship Program

Tuition Reimbursement

Resort Accommodations Discount

Job summary

Brittain Resorts & Hotels is seeking a Resort Manager to support the General Manager in overseeing all aspects of property management in line with company standards and regulations. This role aims to maximize financial performance while ensuring high guest and employee satisfaction across the resort in Treasure Island, FL.

You will hire, train, and discipline team members, lead profit and loss analysis, and collaborate with sales and revenue teams.

Qualifications

• What are we looking for?

Responsibilities

• Ensure the highest degree of quality guest service is maintained… investigate complaints and initiate corrective action.
• Assist General Manager in managing finances of operations including budget and inventory controls.
• Assist General Manager with analyzing and critiquing profit and loss statements for accuracy and opportunities to improve profitability.
• Assist General Manager in developing accurate and aggressive long and short-range revenue goals.
• Implement and maintain effective open-door communication system that encourages feedback and interaction between all departments.
• Complete property walks to interact with guests, employees and homeowners; identify successes, issues, concerns and opportunities.
• Uphold the highest standards of cleanliness, sanitation, safety, and conduct.
• Communicates effectively, both verbally and in writing, to provide clear direction to the managers and team members.
• Manage and motivate management team in the execution of their duties.
• Maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.
• Interact with the general public, customers, employees, homeowners, vendors, and government officials with professionalism, tact and courtesy.
• Understand the government regulations affecting resort operations; ensure the resort operates in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.
• Assist General Manager with establishing and maintaining applicable preventive maintenance programs to protect the physical assets of the hotel. Lead and execute renovation projects/plans.
• Demonstrate positive leadership characteristics which inspire team members to exceed standards, and promote team empowerment
• Ensure proper communication within the resort by participating in and conducting regular meetings with all managers.
• Delegate duties and projects with consistent follow up
• Maintain systems and controls to provide adequate supplies for efficient operation of the resort
• Other duties as assigned

Job description

Brittain Resorts & Hotels is seeking a Resort Manager to support the General Manager in overseeing all aspects of property management in line with company standards and regulations. This role aims to maximize financial performance while ensuring high guest and employee satisfaction across the resort in Treasure Island, FL.

You will hire, train, and discipline team members, lead profit and loss analysis, and collaborate with sales and revenue teams.