Hotel Operations Manager — Front Desk & Housekeeping

Stonebridge Companies

New Orleans (LA)

In loco

USD 50.000 - 75.000

Part-time

6 giorni fa
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Vantaggi offerti da questo lavoro

Medical
Dental
Vision
PTO
401(k) matching
Wellness support
Life and disability coverage
Savings accounts
Tuition aid
Travel and lodging perks

Descrizione del lavoro

Stonebridge Companies in New Orleans is seeking an Assistant General Manager to support the General Manager in daily hotel operations, with emphasis on front office and housekeeping functions. You will drive guest satisfaction and ensure performance aligns with brand standards.

In this role you will analyze occupancy and rate trends, assist in budgeting, train front desk staff, and oversee revenue management activities while maintaining strong financial controls.

Competenze

  • Bachelor’s degree in Hotel/Restaurant Management or related field; equivalent experience acceptable.
  • 3–5 years of hotel management experience, front-of-house/rooms division preferred.
  • Strong knowledge of revenue management, financial analysis, and budgeting.
  • Proficiency with property management systems and MS Office.
  • Excellent communication and leadership skills to manage staff and interact with guests.

Mansioni

  • Oversee hotel operations with focus on front-of-house and housekeeping.
  • Provide market analysis and event forecasts to optimize occupancy and rates.
  • Support sales by training front office and reservations on rate structures.
  • Train and motivate front desk staff in revenue management and service.
  • Assist in budgeting and forecast changes in expenses and labor costs.
  • Ensure policy compliance for cash handling and payroll in GM's absence.

Conoscenze

Leadership
Communication
Data-driven decisions
Budgeting
MS Office
Property Mgmt Systems
Recruiting
Staff training

Formazione

Bachelor’s degree in Hotel/Restaurant Management

Strumenti

Property Management Systems
MS Office

Descrizione del lavoro

Stonebridge Companies in New Orleans is seeking an Assistant General Manager to support the General Manager in daily hotel operations, with emphasis on front office and housekeeping functions. You will drive guest satisfaction and ensure performance aligns with brand standards.

In this role you will analyze occupancy and rate trends, assist in budgeting, train front desk staff, and oversee revenue management activities while maintaining strong financial controls.

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