Hotel Operations Leader: Path to General Manager

Dimension Hospitality Group; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Dimension Hospitality Group is seeking an Assistant General Manager to support daily hotel operations under the General Manager. You will help lead front desk, housekeeping, food and beverage, and maintenance teams to ensure exceptional service and strong financial results.

You will be a visible leader, solving problems, building culture, and driving performance in a fast-paced hotel environment. This role offers advancement opportunities toward a General Manager position within a supportive

Qualifications

• Previous hotel leadership experience highly preferred.
• Strong understanding of hotel operations and service standards.
• Excellent communication, coaching and problem solving skills.

Responsibilities

• Support the General Manager with daily hotel operations and leadership tasks.
• Oversee department leaders and help ensure smooth interdepartmental communication.
• Assist with scheduling, training, coaching, and performance management.
• Maintain guest satisfaction by resolving issues and supporting service recovery.
• Monitor hotel cleanliness, safety, and brand compliance.
• Assist with financial performance, budgeting, and cost controls.
• Lead by example to maintain a positive, professional environment.
• Support implementation of hotel initiatives, procedures, and standards.
• Ensure staffing levels support service needs across the hotel.
• Act as Manager on Duty when needed.

Skills

Leadership skills

Operations management

Communication skills

Team coaching

Guest service focus

Job description

Dimension Hospitality Group is seeking an Assistant General Manager to support daily hotel operations under the General Manager. You will help lead front desk, housekeeping, food and beverage, and maintenance teams to ensure exceptional service and strong financial results.

You will be a visible leader, solving problems, building culture, and driving performance in a fast-paced hotel environment. This role offers advancement opportunities toward a General Manager position within a supportive