Hotel Operations Leader - Guest Experience & Growth

Lodging Dynamics; Fort Lauderdale (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

People-first culture

Paid time off

Benefits package

Leadership development

Job summary

Lodging Dynamics Hospitality Group LLC is seeking an Assistant General Manager to oversee daily hotel operations and lead all departments. You will hire, train, and evaluate staff while ensuring exceptional guest satisfaction and adherence to hospitality standards.

In this role you will direct Front Desk and Food & Beverage teams, resolve guest issues, and collaborate with other departments to meet property goals. A leadership mindset and strong communication skills are essential.

Qualifications

• Bachelor’s or advanced degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related field.
• Minimum 3 years hotel management experience in guest services, front desk, or related area.
• Excellent interpersonal and written communication skills; strong leadership ability.

Responsibilities

• Oversee daily hotel operations and lead all departments.
• Lead and develop teams; hire, train, evaluate, and address issues.
• Ensure guest satisfaction and adherence to hospitality standards.
• Direct Front Desk and Food & Beverage teams to maintain quality operations.
• Coordinate with departments to resolve guest calls and requests.

Skills

Leadership

Interpersonal skills

Multitasking

Conflict resolution

Teamwork

Communication skills

Education

Hotel/Restaurant Management or related degree

Job description

Lodging Dynamics Hospitality Group LLC is seeking an Assistant General Manager to oversee daily hotel operations and lead all departments. You will hire, train, and evaluate staff while ensuring exceptional guest satisfaction and adherence to hospitality standards.

In this role you will direct Front Desk and Food & Beverage teams, resolve guest issues, and collaborate with other departments to meet property goals. A leadership mindset and strong communication skills are essential.